Shipping & Delivery Policy
We ship worldwide from Brazil.
Processing time: 3–7 business days. Delivery time varies by destination.
Tracking information will be provided once the order is shipped.
Delays due to customs, holidays, or unforeseen events are beyond our control.
Shipping costs are calculated at checkout. Customers are responsible for any customs fees or import taxes.
For any questions regarding your order, please contact us at contact@carolinavasconcelos.com within 48 hours. We typically reply within 1–3 business days.
IMPORTANT:
Our artworks are sold unframed. Only the original painting is included, executed on canvas or fine art paper, as specified. This allows the collector to choose a frame or mounting that best complements their space and personal aesthetic.